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Acceptable Use Policy

This policy applies to every dedicated server, cloud VPS, IP allocation and ancillary service. It exists to protect our network, our customers and the reputation of the address space we operate.

last updated 11 November 2026AZ-Servers InfrastructureAS215934

1. Scope

This Acceptable Use Policy (“AUP”) forms part of the Terms of Service. It applies to you, your employees, contractors, sub-users and any third party you allow to use the service. You are responsible for their conduct.

Where a hosted application, panel or customer of yours violates this policy, we may act against the responsible service immediately, regardless of who configured it.

2. Prohibited content

The following content and activity are prohibited on any AZ-Servers service:

  • Child sexual abuse material (CSAM) or any sexualisation of minors.
  • Content that incites violence, terrorism or hatred against protected groups.
  • Non-consensual intimate imagery, doxxing or harassment campaigns.
  • Phishing kits, credential-stealing pages, scam storefronts and fraud infrastructure.
  • Malware command-and-control, botnet controllers, exploit kits and ransom infrastructure.
  • Illegal gambling, unlicensed pharmaceuticals, counterfeit goods or sanctions evasion.
  • Traffic tunnelling designed to conceal the origin of unlawful activity.

We cooperate with law enforcement and relevant registries. Where legally required or where there is an imminent risk to a person, we may act without prior notice.

3. Network abuse

  • Launching or participating in denial-of-service attacks, including stress-testing third-party targets.
  • Port scanning, vulnerability probing or brute-forcing systems you are not authorised to test.
  • Operating open proxies, open resolvers or open relays that can be abused by third parties.
  • Forging source addresses, injecting routes, or announcing prefixes you do not own.
  • Interfering with other customers, our monitoring, or the DDoS mitigation platform.
  • Tor exit nodes and public VPN endpoints require written approval and are not permitted on shared VPS tiers.

4. Security & malware

  • Hosting malware, exploit code or phishing content is prohibited.
  • Compromised services must be cleaned or reinstalled promptly after notification.
  • You must not attempt to bypass the DDoS scrubbing layer or tamper with network filtering.
  • Repeated compromise may result in suspension until the service is rebuilt from a clean image.

5. Email & messaging

  • Unsolicited bulk email, snowshoeing and list rental are prohibited.
  • You must honour unsubscribe requests and maintain confirmed opt-in records.
  • Outbound port 25 is blocked by default on cloud VPS; request unblocking with justification.
  • We may rate-limit or block outbound mail where complaint rates indicate a deliverability or reputation risk.
  • SMS, push and messaging abuse (including toll fraud) is prohibited.

6. Resource usage

Unmetered bandwidth is provided on a fair-use basis at the contracted port speed. Sustained saturation that degrades shared infrastructure may require an upgrade to a dedicated band, a bandwidth package, or migration to a different product.

  • Disk I/O, CPU and network usage must not impact other customers on the same host.
  • Cloud VPS instances may be throttled if they consistently exceed fair-share limits.
  • Storage must be used for active workloads; archival use requires a storage product.

7. Mining & high-risk use

  • Proof-of-work cryptocurrency mining is not permitted on standard dedicated or VPS products.
  • Mining may be authorised on dedicated hardware with a written addendum and power review.
  • Services used for financial fraud, card testing or unauthorised crypto asset recovery will be terminated immediately.
  • High-risk applications (public file hosting, URL shorteners, proxy services) may require pre-approval and enhanced monitoring.

8. Copyright & DMCA

You must hold the necessary rights or licences for all content you host. We respond to valid notices of infringing material under the U.S. Digital Millennium Copyright Act and equivalent regimes. Notices should be sent to abuse@az-servers.comwith the information required by 17 U.S.C. § 512(c)(3).

Repeat infringement may result in suspension or termination. We may notify you of a notice and allow a short window to remove or dispute the material, unless the material is clearly unlawful.

9. Reporting abuse

Report abuse to abuse@az-servers.com. Include the offending IP address, timestamps with timezone, log excerpts and your contact details. Please do not test the service yourself; our team will investigate.

Urgent network incidents (active attack, route leak) should also be raised through the client area with High priority so the on-call engineer is paged.

10. Enforcement

Depending on severity, we may take one or more of the following actions:

  • Request remediation within a stated deadline.
  • Rate-limit, filter or null-route the offending IP or port.
  • Suspend the affected service while the issue is resolved.
  • Terminate the service and, in serious cases, the account.
  • Refer the matter to law enforcement or the relevant registry.

Where the issue is not urgent and does not involve active abuse, we aim to give notice and a reasonable opportunity to remedy before suspension. Repeated violations may lead to permanent removal from the platform.

Policy version 3.1 · effective 11 November 2026 · AZ-Servers Infrastructure